Refund policy
RETURN & REFUND POLICY
Returns & Exchanges
You may request a return or exchange within 15 days of delivery. Proof of purchase is required.
Items must be unworn, unwashed, in new condition, and returned with their original tags and packaging. These condition requirements do not prevent you from reporting a product defect.
We only accept returns and exchanges for purchases made directly through our website.
Return Shipping
Customers are responsible for paying return shipping costs upfront.
If you received an incorrect or defective item, we will reimburse the return shipping cost after receiving and inspecting the product, provided we confirm an incorrect shipment or a manufacturing defect. Defects or damage caused by misuse are not eligible for this reimbursement.
Please retain your return shipping receipt so we can verify the amount paid.
Discount Codes & Final Sale
Items purchased using a discount code may be returned or exchanged, subject to the conditions above.
Products marked as “Sale” or “Final Sale” are not eligible for returns or exchanges due to a change of mind or size preference. If an item arrives incorrect or defective, please contact us for assistance.
Exchanges
Exchanges are subject to product availability. If you exchange an item for a higher-priced product, you must pay the price difference. The amount credited toward your exchange will be the amount originally paid for the returned item.
Refunds
Returned items will be inspected upon receipt. We will notify you whether your refund has been approved.
Approved product refunds will be issued to the original payment method for the amount paid for the returned item, including any applicable discount.
Return Address
Dark Horse Apparel Co.
4611 N Federal Highway, Suite 533
Pompano Beach, FL 33064
United States
Contact Us
To request a return or exchange, or to report an incorrect or defective item, email info@darkhorsestoreus.com with your order number and relevant details. For incorrect or defective items, please include photos.